So it would be really easy for me to text in my coffee order from my desk on my way downstairs, with an estimate of when I'd be there ie. TrimFW Pamela 2mins.
A very clever system could then figure out what coffees should be made when, and viola!
Pros:
- no waiting in line
- the system could apply some intelligence ie. i (pamela) order a coffee every morning at 9am... maybe it would eventually text me (trimFW 2mins?) and i could just reply y or n and voila!
- the cafe would have my cellphone number and could tell me about special deals/offers etc and ask me questions about my experience (if i agreed to this of course)
Cons:
- has my human-interaction-time been reduced? is this a bad thing? i'm not sure. i think it is
- cost of running a system like this?
I'm sure there are many more cons... probably namely, do the benefits (cost benefits mainly) outweigh the cost of setting something like this up?
Are cellphones/texting the best option? could we then pay for the coffee using our cellphone? could it be included in our phone bill? coooooool.
i'm just wondering :)
